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.: Main » Services » Center of Computation and Telecommunications

Center of Computation & Telecommunications

The Center of Computation and Telecommunications, co-coordinated by the Directive Board, has the following responsibilities:

  • To detect, diagnose and resolve network performance issues.
  • To identify and resolve scientific application performance issues before they impact end users (applications and services monitoring), including international connections.
  • To support the accomplishment of projects and training courses that demand the usage of multimedia available means.
  • To improve availability and performance of server infrastructure and gain in-depth visibility.
  • To improve IT service delivery with an integrated helpdesk.
  • To maintain and perform telecommunication services on-campus facilities is order to provide reliable, efficient and cost-effective data and voice communications.

Network

The functioning of the internal Network of CTN is ruled by a set of principles. Among the innumerable services that are provided, you may find the following ones:

  • E-mail Service (web-mail)
  • Internet Service
  • Helpdesk Support Service

In order to make part of this network (get an e-mail address) or even to subscribe any other service, you should contact the Center of Computation.

Technical Support

 

N.B.: Please add (@ctn.tecnico.ulisboa.pt) to the end of all e-mail addresses.

Office Hours

  • Office hours (9h00 - 17h00).

Helpdesk e-mail: technical support                                        Intranet: www.ci.ctn.tecnico.ulisboa.pt

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