The Center of Computation and Telecommunications, co-coordinated by
the Directive Board, has the following responsibilities:
- To detect, diagnose and resolve network performance issues.
- To identify and resolve scientific application performance issues before
they impact end users (applications and services monitoring), including
- To support the accomplishment of projects and training courses that
demand the usage of multimedia available means.
- To improve availability and performance of server infrastructure and
gain in-depth visibility.
- To improve IT service delivery with an integrated helpdesk.
- To maintain and perform
services on-campus facilities is order to provide reliable, efficient
and cost-effective data and voice communications.
The functioning of the internal Network of IST/ITN is ruled by a set of
principles. Among the innumerable services that are provided, you may find the
- E-mail Service (web-mail)
- Internet Service
- Helpdesk Support Service
In order to make part of this network (get an e-mail address) or even to subscribe any other
service, you should contact the
N.B.: Please add (@itn.pt) to the end of all e-mail addresses.
- Office hours (9h00 - 17h00).